Ph 1300 777 380
[email protected]

Greg Shaw

Founder & Managing Director


[email protected]


Aviation management professional with extensive operational & logistics experience dating back to 1996. UK, Asia, Middle East & Australia.

Location: Sydney, Australia

Ryan King

General Manager Australia


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Logistics & operations management professional across multiple industries throughout Australia & UK.

Location: Sydney, Australia

Li Yan

Customer Services Officer


[email protected]

Location: Sydney, Australia

Rory Hurst

Customer Services Agent


[email protected]

Location: Sydney, Australia

Beta Sanoubane

Baggage Operations Manager – Sydney


Location: Sydney, Australia

Jacob Gover

Baggage Operations Manager – Melbourne


Location: Melbourne, Australia

Craig Straube

Baggage Operations Manager – Brisbane & Gold Coast


Location: Brisbane, Australia

Vision & Mission Statement


Vision Statement

“Our vision is to be the world’s best disruption handling service for airlines and their customers.”

We exist to support the airlines in their time of need by providing outstanding levels of service delivery to both our internal and external customers in all aspects of our operation by putting people first.


Mission Statement

Our mission is to deliver the highest possible levels of service with competitive prices.

We strive to be innovative, caring and understanding in everything that we do.

We will build and support the future direction of service standards in aviation by adhering to our core values:
Our Customers, Our People, Our Service, Our Growth & Our Ethics.