Important change to the Mastercard Compensation card Terms & Conditions – please see notice here

Compensation Card

Compensation Cards are valid for 3 months from the date of activation. The card allows your airport team to provide immediate assistance for passengers who have encountered disruptions to their journey.

Disclaimer – Compensation Card

Mastercard Prepaid Management Services Australia Pty Ltd (ABN 47 145 452 044, AFSL 386 837) arranges for the issue of the Compensation Card in conjunction with the issuer,  Heritage and People’s Choice Limited trading as Heritage Bank (ABN 11 087 651 125, AFSL 244310). You should consider the terms and conditions on this website before deciding to use the product. The Target Market Determination for this product is at Any advice does not take into account your personal needs, financial circumstances or objectives and you should consider if it is appropriate for you. Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated.